Privacy Policy

Monnstone Ads we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [www.moonstone-ads.co.uk] and use our digital marketing services. Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following personal data:

Personal Identifiers: such as your name, email address, phone number, job title, and company information.
Usage Data: details of your visits to our Site, including traffic data, location data, logs, and other communication data.
Cookies: we use cookies to enhance your experience on our Site and gather information on how the Site is used. For more details, please see our Cookie Policy below.
Transaction Data: details of services you have purchased or enquired about.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, manage, and improve our digital marketing services.
To communicate with you about your inquiries, services, or marketing preferences.
To personalize your experience and tailor our website content to better suit your interests.
To send you marketing communications (only if you have consented).
To comply with legal obligations or enforce our terms and conditions.

3. Legal Basis for Processing Your Personal Data

We rely on the following legal bases to process your personal data under the General Data Protection Regulation (GDPR):

Consent: Where you have given your consent to process your personal data for specific purposes, such as receiving marketing communications.
Contractual Necessity: Where processing is necessary for the performance of a contract, such as providing services to you.
Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and conducting market research.
Legal Obligation: Where processing is necessary for compliance with legal obligations.

4. Sharing Your Information

We may share your personal data with third-party service providers who assist us in the operation of our Site and services, such as:

Marketing platforms, analytics services, and customer support tools.
Payment processors (if applicable).
Legal and regulatory authorities, where required by law.

We ensure that these third-party providers are compliant with applicable data protection laws and only process your personal data as necessary to perform their services for us.

5. How We Protect Your Information

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, firewalls, and access control procedures.

6. Your Data Protection Rights

Under UK data protection law, you have the following rights in relation to your personal data:

Access: You can request a copy of the personal data we hold about you.
Rectification: You can request that we correct any inaccuracies in your personal data.
Erasure: You can request that we delete your personal data in certain circumstances.
Restriction of Processing: You can request that we restrict the processing of your personal data in certain situations.
Data Portability: You can request that we provide your personal data in a machine-readable format.
Objection to Processing: You can object to our processing of your personal data for direct marketing purposes.

To exercise these rights, please contact us at moonstone@moonstone-ads.co.uk. We may request proof of identity to ensure that we are processing your request correctly.

7. Cookies

We use cookies on our Site to improve functionality and enhance your user experience. Cookies are small text files stored on your device when you visit our Site. You can adjust your browser settings to block or delete cookies, but please note that doing so may affect the functionality of certain parts of our Site.

For more detailed information on how we use cookies, please refer to our Cookie Policy.

8. Retention of Your Personal Data

We retain your personal data for as long as is necessary for the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations. The retention period will depend on the nature of the data and the purposes for which it was collected.

9. International Transfers of Data

If we transfer your personal data outside of the UK, we will ensure that it is protected in accordance with UK data protection laws. This may involve using appropriate safeguards, such as Standard Contractual Clauses, to ensure that your data is treated securely.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated on our Site, and the "Effective Date" at the top of this policy will be updated. We encourage you to periodically review this policy to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Monnstone Ads
Email: moonstone@moonstone-ads.co.uk
Website: www.moonstone-ads.co.uk